Helping organizations uncover
their challenges and create
well-defined solutions.

“Your input is the reason why our
projects are completed successfully.”

SERVICES

Moir Ideas was created to help small businesses succeed.

 

We know that many small business owners are overwhelmed by day-to-day tasks that detract from contentment, success, and profitability; worried because they can’t see a path to grow their business; unsure how to prioritize their many dreams and visions; and concerned about missing market opportunities. We understand these challenges and use our expertise to work with you to develop and implement solutions that drive successful business outcomes.

 
 

Project Management

Ensure your project is scoped, launched, and completed on time, on budget, and with best-in-class quality outcomes. We follow best practices established by the global Project Management Institute to initiate, plan, execute, monitor, and close your projects. 

Process Development
and Improvement

We review existing processes, identify opportunities for improvement, then design and implement the revised processes taking into account resource constraints and organizational priorities.

Strategic Planning
and Implementation

It’s easy to put short-term needs ahead of long-term strategy, and we work closely with you to identify, develop, and implement long-term strategic solutions.

 
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Software
Implementation

We work with you to identify the best software solution for your needs, and then develop and execute a plan to implement the software throughout your organization.

Documentation
and Training

We help document all your business operations so unexpected absences won’t stop day-to-day operations, inconsistent procedures can be identified and corrected, and new hires have guidelines to follow as they learn new responsibilities. 

Problem Identification
and Solution

We get to the root of a problem quickly and efficiently, using proven and time-tested methods. Once we know the problem, we work with you to develop the solution best-suited for your company.

About

 

Rachel Moir provides clear direction and sound decisions, orchestrating people and numbers by asking powerful questions. She has a diverse professional background spanning 20+ years with organizations of all sizes across industries, and especially enjoys the challenges of start-ups and small businesses.

Her roles have touched almost every business function, allowing Rachel to bring a holistic perspective to the table. She has an uncanny ability to identify and focus on the details leading to big picture objectives, and leverages a combination of a liberal arts and business background to inform her strategic approach and bias towards action.

Rachel is a licensed PMP (Project Management Professional), earned an MBA from the Fox School of Business at Temple University, an MS in Publishing from New York University, and a BS in Corporate Communication from Ithaca College.

She also loves to bake, and has been known to give cookies to her clients.

 
 

Mini-case Studies


Improved Cash Flow and Accountability

A client asked us to help improve his company’s accounting processes. As is typical with many small businesses, financial management was pushed aside in favor of revenue-generating activities like developing new business and completing current projects. We stepped in and improved invoicing turnaround by 65%+. Moir Ideas developed an easy-to-follow monthly invoicing reminder and check identification system, enabling payments to be attributed to the correct client. Additionally, Moir Ideas took over the client’s bookkeeping, implementing a robust online system, ultimately freeing the business owner to focus on what he does best -- and preventing untold stress and worry at tax time.

 

New System Implementation

A multi-brand/multi-location company wanted to migrate from multiple systems to a single system to manage its financials, inventory, order processing, and customer data. Moir Ideas coordinated the transition and managed the implementation of the software, making sure it happened in an organized manner. We managed the data migration, verified data consistency, developed and documented new/revised processes, created training guides, tested custom programming, and advised on technical support. By handling all of these activities, the client was able to focus on the strategic aspects of the new system instead of getting bogged down in all of the details. 

 
 

Clients

See what our clients say about Moir Ideas

  • “ In a word, Rachel has made my business much more “business-like.” She has a unique combination of skills and talents, encompassing financial acumen, project management, and creative insight, along with the very valuable commodity of communicating clearly and concisely, in both written and spoken form. Her exceptional abilities to ask the right questions, listen, understand, research, and then synthesize what she has learned into an outline, briefing document or even strategic plan have enabled me to focus my efforts more effectively on engaging with my clients and generating a better final product. ”
    — Art Levy, Words & Ideas
  • “ Rachel has helped us with numerous projects and always delivers excellent results. She is able to quickly analyze our needs, research solutions, and build a project plan that keeps our team focused on the goal and on track. Everyone loves working with her and I tend to hear a sigh of relief when I announce that Rachel will be assisting, or leading, a given project. She is particularly effective in designing and documenting processes and procedures while being mindful of the time and financial concerns that often constrain our small business. ”
    — Bill Harris, Café Campesino
  • “ You should know that you are playing a very positive, instrumental role in our scaling up. Because of you, we are learning how to develop our core values better than we ever could have on our own. With your guidance, we seem to have come to a much better place and the values that we laid out are far more real, usable, and accurate than what we had articulated before. ”
    — Tripp Pomeroy, Sweetwater Organic Coffee Co.
  • “ Rachel is exceptional. Her thorough, yet efficient approach to managing projects enabled us to launch a new webstore, transition to a new accounting and inventory system, and revamp and communicate our company mission within a 14-month time frame. Few other professionals would have been able to tackle such a variety of projects with the same attention to time, detail, and customer satisfaction as Rachel. Her ability is truly impressive. ”
    — Nema Etheridge, Café Campesino Coffee House
 
 

Contact

We offer new clients a free 30 minute consultation so we can learn about your needs and you can learn about us. Use the form below to let us know how we can help you accomplish your company's goals (or just to say hello). We promise to respond within one business day.